Terms and Conditions of Sale

General Terms and Conditions of Sale (GTCS) of ARTFULPAD.COM

Legal Information:

  • Company Name: The ARTFULPAD.COM website is the exclusive property of the French micro-enterprise owned by HICHRI Mohamed-Aymenn, registered under the number 789880929 (SIRET).
  • VAT: For its activities in France, the micro-enterprise benefits from the VAT exemption regime within the limits set by law.
  • Address: MR HICHRI - 11, Rue Gustave Courbet, 91000 Evry, France.
  • Contact: +33 6 25 14 95 83 or Email: leydo.boutique@gmail.com (from 8 AM to 8 PM, Paris time).
  • Registration Number: 789880929
  • Hosting: The website is hosted by Shopify Inc., a Canadian company registered on TSX and NYSE under registration number 426160-7. (151 O’Connor Street, Ground Floor, Ottawa, Ontario K2P 2L8, Canada).

Scope of the GTCS:

These general terms and conditions of sale (GTCS) apply to all orders placed through the ARTFULPAD.COM website and govern the contractual relationship between ARTFULPAD.COM (site 100% owned by the French micro-enterprise registered as 789880929 and owned by HICHRI Mohamed-Aymenn) and the customer, in accordance with all applicable laws in the country where the customer is located.

1. Essential Characteristics of Goods and/or Services

The products and services offered for sale are those listed on the ARTFULPAD.COM website on the day of the user's consultation and within the limits of available stocks. Each product is accompanied by a description provided by ARTFULPAD.COM.

2. Prices Including Taxes

The prices of the products are indicated in euros, US dollars, or British pounds (depending on the customer's location), all taxes included (TTC). They include VAT or applicable taxes on the day of the order. ARTFULPAD.COM (site 100% owned by the French micro-enterprise registered as 789880929 and owned by HICHRI Mohamed-Aymenn) reserves the right to change its prices at any time, with the understanding that the price listed in the catalog on the day of the order will be the only one applicable to the customer.

3. Shipping Costs, Delivery Date, and Methods

  • Delivery Costs: Delivery costs are indicated during the ordering process and vary depending on the weight and destination of the products.
  • Customs Fees and Import Taxes: Any customs fees or potential import taxes are the responsibility of the customer and are not covered by ARTFULPAD.COM.
  • Delivery Times: Delivery times are indicative and vary depending on product availability and delivery location.
  • Delivery Methods: Products are delivered to the address provided by the customer when placing the order. ARTFULPAD.COM (site 100% owned by the French micro-enterprise registered as 789880929 and owned by HICHRI Mohamed-Aymenn) cannot be held responsible for input errors and their consequences in terms of delays or delivery errors. For more details on delivery, please see our shipping policy: https://artfulpad.com/pages/shipping-policy

4. Contract Execution Methods

  • Ordering Process: The customer places an order on the ARTFULPAD.COM website. To validate the order, the customer must accept these general terms and conditions of sale by clicking where indicated. Order validation constitutes acceptance of these GTCS.
  • Order Confirmation: ARTFULPAD.COM (site 100% owned by the French micro-enterprise registered as 789880929 and owned by HICHRI Mohamed-Aymenn) confirms the order by email, summarizing the products ordered, the delivery address, and the payment methods.

5. Payment Methods

  • Accepted Payment Methods: Payment can be made by credit card, PayPal, or any other payment method indicated on the site. For payments on our website, we use secure payment partners such as Shop Pay, Shopify Payments, PayPal, or Stripe.
  • Late Payment Management: In case of non-payment, ARTFULPAD.COM (site 100% owned by the French micro-enterprise registered as 789880929 and owned by HICHRI Mohamed-Aymenn) reserves the right to suspend or cancel the delivery of orders in progress placed by the customer.

6. Right of Withdrawal

  • Withdrawal Period and Conditions: The customer has a 14-day period from the receipt of the products to exercise their right of withdrawal without having to justify any reasons or pay any penalties. Products must be returned in their original and complete condition. Return shipping is the responsibility of the customer and must be done using a tracked shipping method. The customer must return the product to the following address:
    • Mr HICHRI, 11, rue Gustave Courbet, 91000, EVRY, FRANCE. Given the ephemeral nature of the products sold, if pages from the "MEMO-PAD" or "3D CALENDAR" have been removed, the product is considered to be in poor condition upon return, and the customer will be charged a penalty of 25 EUROS. For more information, please see our refund policy: https://artfulpad.com/pages/refund-policy

7. Legal Guarantee of Conformity

  • Guarantee Against Manufacturing Defects: Products sold are covered by the legal guarantee of conformity as provided by Articles L. 217-4 and following of the French Consumer Code.
  • Guarantee Against Hidden Defects: Products sold are also covered by the guarantee against hidden defects as provided by Articles 1641 and following of the French Civil Code.
  • After-Sales Service: After-sales service can be reached by email at leydo.boutique@gmail.com. For any claims, please provide photos proving the non-conformity of the product.
  • Customers are also protected by all legal conformity guarantee rules applicable in the place of receipt of the product.

8. Commercial Warranty and After-Sales Service

  • Commercial Warranty Conditions: Some products may benefit from an additional commercial warranty. The conditions and duration of this warranty are specified in the product description.
  • After-Sales Service: After-sales service can be reached by email at leydo.boutique@gmail.com. For any claims, please provide photos proving the non-conformity of the product.

9. Duration of the Contract and Termination Conditions

  • Contract Duration and Termination Conditions: The contract is concluded for the duration necessary for the provision of goods and services, until the extinction of guarantees and obligations due by ARTFULPAD.COM (site 100% owned by the French micro-enterprise registered as 789880929 and owned by HICHRI Mohamed-Aymenn) and the customer.

10. Security Deposit or Guarantee to Be Provided by the Customer

  • Security Deposit or Specific Guarantees, if applicable: No security deposit or guarantee is required from the customer, unless specifically mentioned in the product description.

11. Minimum Duration of Customer's Contractual Obligations

  • Minimum Duration of Obligations, if applicable: No minimum duration of contractual obligations is imposed on the customer.

12. Personal Data Protection and Compliance with Applicable Laws in the Customer's Country

ARTFULPAD.COM (site 100% owned by the French micro-enterprise registered as 789880929 and owned by HICHRI Mohamed-Aymenn) commits to strictly comply with all applicable laws concerning online sales and more broadly commerce. For any claims, after-sales service can be reached by email at leydo.boutique@gmail.com.

ARTFULPAD.COM (site 100% owned by the French micro-enterprise registered as 789880929 and owned by HICHRI Mohamed-Aymenn) commits to strictly comply with all applicable laws concerning personal data protection in all countries where customers are located. For more information on how we collect, use, and protect your personal data, please see our privacy policy: https://artfulpad.com/pages/privacy-policy

13. Dispute Resolution Methods

  • Competent Court: In case of a dispute, the competent court will be the one of the defendant's domicile or, at the claimant's choice, the place of effective delivery of the product.
  • Possibility to Use a Mediator: The customer can also contact an online mediation service or use the European Online Dispute Resolution (ODR) platform accessible at the following address: https://ec.europa.eu/consumers/odr/

14. Contact

Company contact information for any questions or claims:

  • Phone: +33 6 25 14 95 83 (from 8 AM to 8 PM, Paris time)
  • Email: leydo.boutique@gmail.com
  • Postal Address: Mr HICHRI, 11, rue Gustave Courbet, 91000, EVRY, FRANCE